International Shipping Policy

At our direct-to-customer brand, we offer international shipping for our marble handicrafts products. Please note that all prices are displayed in USD and all duties, taxes, and customs charges are the responsibility of the customer and are added to the product prices displayed.

Minimum Order Value and Quantity:
We require a minimum order value of $350 order for all international shipments. Orders that do not meet these requirements may be subject to cancellation.

Shipping Rates:
International shipping rates are calculated based on the weight and destination of the package. The shipping rates will be displayed during the checkout process before the order is confirmed.

Shipping Methods:
We offer international shipping through trusted carriers such as DHL, FedEx, Aramax, Royal Mail, Atlantic and UPS. The delivery time may vary depending on the destination and the selected shipping method. Please note that we cannot be held responsible for any delays caused by customs clearance or other factors beyond our control.

Customs and Duties:
All international shipments may be subject to customs duties and taxes, which are the responsibility of the customer. The customs fees and charges vary depending on the destination country and the value of the shipment. Please check with your local customs office for more information on the applicable fees and charges.

International Custom Restrictions:
Please note that some countries may have specific restrictions on importing certain types of goods, including marble handicrafts. It is the responsibility of the customer to ensure that they are aware of and comply with any applicable restrictions. We reserve the right to cancel orders that violate any such restrictions.

Returns and Refunds:
We do not accept returns or offer refunds for international orders unless the product received is defective or damaged. In case of any defects or damages, please contact our customer support team within 7 days of receiving the product.

We reserve the right to update or modify this international shipping policy at any time without prior notice. Please refer to our website for the most up-to-date policy.'